Privacy Policy

Last updated: 14 August 2026

1. Who we are

Nutrimakhana is a Ranee Global brand focused on makhana products for homes, retailers, distributors and bulk buyers. This Privacy Policy applies to personal information collected through this website and related enquiry channels connected from this website.

2. Information we collect

We may collect information you choose to provide, including your name, mobile number, email address, city, business name, enquiry type, product interest, order or sample requirement, message details and any other information you submit through a form, WhatsApp, phone call, email or similar channel.

We may also collect basic technical information such as device type, browser, pages visited, approximate location derived from technical data, referral source and interaction data through hosting, security, analytics or similar tools. If advertising or analytics pixels are added later, they may collect cookie or device identifiers according to their own settings and your browser choices.

3. How we use information

We use information to respond to enquiries, share catalogues, discuss samples, process retailer or distributor interest, evaluate bulk order requirements, provide product information, improve the website, prevent misuse, maintain records, comply with legal obligations and communicate about relevant Nutrimakhana products or business opportunities.

4. Legal basis and consent

Where applicable, we process personal information with your consent, to take steps requested by you before entering into a commercial arrangement, to perform an agreed transaction, to comply with legal obligations, or for legitimate business purposes such as responding to enquiries and improving our services. You may withdraw consent for optional communication by contacting us through the Contact page.

5. Sharing information

We may share information with people and service providers who help us operate the business, including website hosting providers, form processing tools, analytics providers, communication platforms, logistics partners, payment or accounting providers, sales representatives, distributors, professional advisers and regulatory authorities where required. We do not sell personal information.

6. Retention

We keep personal information only for as long as reasonably needed for the purposes described in this policy, including enquiry follow-up, business records, dispute handling, compliance, accounting and legal requirements. Retention periods may vary depending on the nature of the enquiry or transaction.

7. Security

We use reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse or alteration. No website, messaging platform or internet transmission can be guaranteed to be completely secure, so please avoid submitting sensitive information that is not needed for your enquiry.

8. Cookies and analytics

The website may use cookies or similar technologies for essential site operation, performance measurement, analytics, security and marketing measurement. You can manage cookies through your browser settings. Some third-party services may continue to collect limited technical information based on their own policies and settings.

9. Your choices and rights

Subject to applicable law, you may request access to the personal information we hold about you, ask us to correct inaccurate information, request deletion where legally available, withdraw consent for optional processing, or raise a grievance about how your information is handled. To help us verify your request, we may ask for identifiers such as your email address, mobile number or enquiry details.

10. Children's privacy

This website is intended for general audiences and business enquiries. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us so we can review and take appropriate action.

11. International transfers

Some website, analytics, hosting, communication or business tools may process information outside your city, state or country. Where information is transferred, we expect service providers to apply appropriate safeguards according to applicable law and their service terms.

12. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Significant changes may also be communicated through the website or other appropriate channels.

13. Contact

For privacy questions, correction requests, consent withdrawal or grievances, please contact us through the Contact page and include enough detail for us to identify your enquiry or communication.